Eagle Van Lines, LLC - Moving Company Reviews

 
Company Rate: 10 Reviews Add your review
 
Mover Reviews
01/12/2012 
 Rate:1/5
Eagle Van Lines Moving Co. Houston Texas  
DO NOT USE THIS COMPANY. They picked up my personal items on September 13, 2011 and have not delivered any of my items. In October of 2011 they informed me that they had gone out of business. I have not heard back from them. I have filed a complaint at the BBB and will proceed to file criminal charges. My financial records were part of my items, identity thief is a felony. The charges will be against all parties I have been in contact with. Do not trust anyone from this company. 

Posted by: Romero  
3 Comments
11/29/2011 
 Rate:1/5
This moving company has stolen and taken things from us that can not be replaced  
We are at a loss. Were do I begin. The moving experience was beyond horrible from the start, They showed up a day late and took 4 days but suppose to take one, broke things, and through food behind our washer and dryer that is staying at the house and more but that is not even the half of it. They charged us double the estimate and all the sudden would not accept credit cards and expected us to half that much money in cash In a couple of weeks they contacted us and said they were going out of business and that another company was taking over ou...
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Posted by: Jessica  
1 Comments
10/08/2011 
 Rate:1/5
mandi  
COMPLAIN TO THE FEDERAL TRADE COMMISSION, ONLINE-https://www.ftccomplaintassistant.gov/
or by Phone: Call our toll-free helpline: 1-877-FTC-HELP (1-877-382-4357);
TTY: 1-866-653-4261
They will help/investigate this trash company but only if a number of individuals complain. 

Posted by: mandi svancara  
0 Comments
10/03/2011 
 Rate:1/5
Mandi Svancara  
I used this pos company too and they removed almost half of my belongings and what they didn`t take they damaged. All the totals on the bill of landing among other paperwork doesn`t add up, everything is different. They marked the inventory wrong, they sent me things of others, they low balled the original estimate just to get my business, they refused me access and possession when I went back to Texas to retrieve my things-which is against federal law. They never return calls and all but attacked me when I went down to Texas. they are far ...
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Posted by: mandi svancara  
2 Comments
08/05/2011 
 Rate:1/5
Horrible experience  
I`m still waiting to hear back from them. Our delivery was supposed to be July 1, per Ashlan Gipson in Sales, but we didn`t receive the delivery until July 17. Our property was damaged and some is missing. They`re horrible to deal with and completely unprofessional with their excuses. I strongly recommend you choose a professional moving company, and Eagle Van Lines, LLC is not one. Even Cathy in customer service won`t return our calls. 

Posted by: Kyler Boudreau  
0 Comments
08/04/2011 
 Rate:1/5
Warning about Eagle Van Lines, LLC  
Do not use. They lie, misinform, mislead, steal, refuse service, threaten, and damage property. We are suing and have filed police reports, a report with the BBB, Attorney General`s Office and have disputed our payments on our credit cards. 

Posted by: Sandi Weldon  
0 Comments
07/23/2011 
 Rate:1/5
Was quoted $3,000. and it went to $9,000 upon pick up  
This was one of the worse experiences of my mom`s life. She is retired and lives on a small social security and I was helping her with the move as far as financially. When Manual sent his movers to pick mymom up everything seemed fine in the beginning and once everything was on the truck, that is when the shocker came. They lied, they cheated an elderly woman and when her things were finally delivered, almost everything was in ruin. I would not ever use them again. NOT EVER. 

Posted by: Michael Bratton  
0 Comments
06/27/2011 
 Rate:1/5
Waiting On Delivery - Many Delivery Dates - Dates Constantly Change  
If you want professional moving services with prompt pickup/delivery - then Eagle VanLines, LLC is NOT the company to use. Eagle VanLines, LLC picked up in Baton Rouge, LA on 6/8/2011 was informed that delivery would be made 6/15/2011 in Charleston, SC. Still waiting for delivery after numerous scheduled delivery dates. Many excuses but no results. Small order so not a priority 

Posted by: Carolyn  
2 Comments
04/25/2011 
 Rate:1/5
Sarah  
This company is terrible. They do not return phone calls, they refuse to give me any paperwork at all even though I have called so many times that it raise my bill. They came 3 1/2 hours early and told me it was then or not until next day when I was leaving the state that night. I had a quote and then they raise the poundage even though quite a few of the really heavy items was not even taken.I had to go back and forth continually on the phone to find out where my stuff was, when I would get it only to find out it was literally being held hosta...
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Posted by: Sarah Robinson  
0 Comments
04/06/2011 
 Rate:1/5
Mrs Shawn Mackey Artis  
I had a horrible experience with Eagle Vanlines LLC. They contracted the move to several companies. The supervisors (Emmanuel) and owner (Mantel) refused to contact me in reference to my complaints. The price was double what was quoted by Yessenia. My weight did exceed what was estimated, but I was told I would be charged by the cu sq ft not weight/pounds. Dealing with several companies I had different contracts. Everything discussed between Yessenia and I was different between with the other companies. I had property that was damaged an...
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Posted by: Shawn Mackey  
1 Comments