Eco Van Lines - Moving Company Reviews

 
Company Rate: 23 Reviews Add your review
 
Mover Reviews
07/08/2013 
 Rate:1/5
WALK AWAY  
Absolutely the most fradulent company I have ever had the displeasure of working with. I believe all they focus on is writing fake reviews for themselves to keep their heads above water. This company should be shut down. IMMEDIATELY. They lowball a price for you then jack it up over 100% once your belongings are loaded on the truck. You`re basically stuck paying WAY TOO MUCH for such an awful experience. Once your things are en route you will NEVER hear from your sales rep again. They make up fake names for the sales reps that apply to each cli...
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Posted by: Furious  
1 Comments
01/17/2013 
 Rate:1/5
Do NOT use this company, if you have EVER trust a review, trust this  
I do not even know where to begin with my review of Eco Van Lines so I guess Ill just jump right in: The front end process was okay. Rough around the edges, but okay. Then, THEY LOST ALL OUR BELONGINGS THAT WE SHIPPED. It is hard to believe and, honestly, I can still barely wrap my head around the fact that all of it 10 boxes with childhood memories, brand new wedding gifts, clothes, personal affects, travel souvenirs; bedroom furniture; living room furniture; and several odd-sized pieces just disappeared.

It is heartbreaking to us. It fe...
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Posted by: L  
0 Comments

12/06/2012 
 Rate:5/5
Small move great service  
Only had a small amount of items but our truck broke down shortly before our planned move date. We had to pick between getting a pod or a moving company for the services, after some price checking we decided to go with Eco as they had the best price for our location. we`re very glad we went this route as we didn`t have to do any of the heavy lifting. All in all it was uneventful. 

Posted by: Maria Castillo  
0 Comments
10/02/2012 
 Rate:1/5
Don`t Hire Eco Van Lines  
They were not on time even though this move was arranged months in advance. They arrived 8 hours late in a too small truck, loaded it full. The next day, returned with another truck to complete loading. Everything was transferred to a moving van that arrived later after we started to drive to Florida. We were not able to see that no moving pads were used to protect furniture until the van arrived. Several pieces of furniture were damaged, one table was not on the load. The handlers were very careless unloading. We are still waiting to settle o...
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Posted by: Earl  
1 Comments
09/19/2012 
 Rate:1/5
WORST COMPANY EVER  
I am not lying. DO NOT USE ECO VANLINES. They will cheat you out of your money. They will pull you into using their services by falesly quoting extremely low costs. The larger your move, the lower they quote your per square foot costs. We have tested this. Please, please read all of the negative reviews on this company. Those are the real customers. All of the postive reviews are just employees of Eco. They will seem like a wonderful company until they have your credit card info. Once you have paid a deposit they won`t pick up the pho...
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Posted by: BEYOND ANGRY  
0 Comments
06/22/2012 
 Rate:1/5
False advertising  
If you use this company, you will have a very stressful move. Don`t be fooled by the friendly customer service when you call for an estimate. That will stop the minute you put down your deposit. From then on, no one will be available in customer service and when you do reach them, they will promise to call back with an answer in an hour. They never call back. We sent several emails as well that went unanswered. We were left with no furniture for 3 weeks and had to sleep on the floor. We had to go out and purchase items since we were left...
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Posted by: DJ  
0 Comments
09/28/2011 
 Rate:1/5
Prove to me that you give good service  
Contacted eco van lines and thought the move would go smoothly . Picked up when scheduled but now they won`t return phone calls and the promised delivery of 2-7 days is now stretching to 14 days. I have been told the stuff is sitting in a warehouse waiting to come north. This leaves a 8 month pregnant woman sleeping on the floor until her bed and things arrive. this is outrageous that phone calls are not returned . I would be thrilled to update this review when they deliver as promise and give them a positve rating . Expecting to hear a call ...
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Posted by: apicello  
0 Comments
09/27/2011 
 Rate:1/5
They ripped us off  
We moved my aunt and the contract was for 84 items for $2435. When the movers were all finished loading everything, it was time for me to sign the paperwork, it was missing so they had me sign a blank contract and raised the price to $3600.They had no record of the item list, to show me. Days later I called the customer service number and spoke to Ronnie, she couldn`t tell me how many items were on the truck, but did tell me the contract was for 26 items and there were double that on the truck. 

Posted by: Paul Harrison  
0 Comments
09/19/2011 
 Rate:5/5
Honest help  
Didn`t end up moving with Eco Van Lines, but I am really happy with this company based on their flexibility. I was all set to move, until my company told me that I no longer had to relocate, only two days before I had to move. I just let Eco know, and I got a full refund for the deposit. No pressure or sales tactics, just clear answers. 

Posted by: Erica F  
0 Comments
09/18/2011 
 Rate:5/5
WOW THAT WAS FAST  
Thank you ecovanlines, I am very happy to report that I have received my cross country shipment way ahead of schedule. From the beginning, I was understood that I didn`t have a guaranteed delivery, so I had planned on staying at a local motel. However, I was surprised with a call from the dispatcher 5 days after my pick up date to set up delivery. Amazing. 

Posted by: Delores  
0 Comments
09/14/2011 
 Rate:5/5
Quick and easy moving with ECO  
I`ve moved a lot in my short life (I`m 64), but this was by far the easiest I`ve ever had. Everything was taken care of, including packing and unpacking. I simply opened my door to the movers, and they got to work. A very impressive operation. 

Posted by: Elmer  
0 Comments
09/13/2011 
 Rate:5/5
SNOWBIRD COMES HOME TO ROOST  
I`ve been flying down to Florida every winter for years mostly to escape the Jersey cold. Recently, I decided that I`d be better off making the move permanent, and upgrading to a larger home in Florida. I didn`t factor in how much cost and time would be involved in moving my possessions. Eco Vanlines gave me a tremendous price, and they willing and able to assist me with everything. Thank you, Harry. 

Posted by: Harold  
0 Comments
09/08/2011 
 Rate:5/5
ECO VANLINES WENT THE EXTRA MILE  
I am happy to say that eco vanlines was the most professional movers I`ve ever worked with. They had all the materials to pack up my belongings, and showed up right on schedule. They packed, readied the truck for departure and off they went. Very efficient, and helpful. Without a doubt, a great deal for the service they provided. 

Posted by: Arlene Stewart  
0 Comments
09/05/2011 
 Rate:5/5
ONE GREAT COMPANY  
My last move was right after college, and this time around I have a family, dog and house full of 15 years worth of furniture, clothing and so on. I found Eco Vanlines on the internet, and I`m glad that I had such a positive experience. I realized that their price was actually cheaper than others, and included full packing service and unpacking at my delivery location. Well worth springing for the extra service, it made the whole move process much more comfortable. 

Posted by: Gerry  
0 Comments
09/02/2011 
 Rate:5/5
PERFECT PACKING  
I have a number of fragile items that are very dear to me, including china and collectibles. I went with full packing service to ensure the safety of my items. The packing crew from Eco Van Lines came a day before the move with all their own materials, were extremely careful. I was happy to see upon delivery that everything was safe and sound 

Posted by: Gloria  
0 Comments
09/02/2011 
 Rate:1/5
Mover Beware  
I decided on Eco movers for price and the understanding that they claim they are not a broker service. The good: they arrived for pickup on time. Did a very good job packing and loading my stuff.
The bad: Upon arrival they more than doubled the estimated quote going from $1600 to over $4000, adding unexpected charges for extra material. The date I arranged for delivery was totally ignored. In when I called for a status update they informed me that they anticipate arrival in a few days. They could not give me an actual date or time. What`s more...
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Posted by: Keenan Hogg  
0 Comments
09/01/2011 
 Rate:5/5
THE WAY TO GO  
I was really considering renting a truck, but I happened to request a quote from eco vanlines. Turns out it was cheaper for me to ship my belongings with them than to rent all the equipment, pay for gas and god knows what else. This service included all the heavy lifting and assembly and dis assembly of my items. 

Posted by: Dana Pope  
0 Comments
08/25/2011 
 Rate:5/5
FIVE STARS FOR FLEXIBILITY  
Eco Vanlines really distinguished itself with flexibility. I had a family emergency on the day before our pick up. I simply called and explained my situation, and they were able to postpone my move. The service I received was really sympathetic and understanding. 

Posted by: Molly A  
0 Comments
08/23/2011 
 Rate:5/5
GREAT WORK  
No real complaints. The price was by far the best, but I wasn`t sure how the service would be. They really met my expectations. It took some patience, but everything arrived ahead of schedule. 

Posted by: Tracy  
0 Comments
08/22/2011 
 Rate:1/5
DO NOT USE THEY ARE OPERATING ILLEGALY WITHOUT A LICENSE  
DO NOT USE THIS COMPANY.

This is the most dishonest and difficult company of any kind that I have ever dealt with.

First off, they illegally solicited my business. As of July 25, 2011 they are operating WITHOUT a DOT License. So anyone who reads this and had business with them after this, please contact the DOT and file your complaint. They should not be operating.

They had another company show up to do my move and those movers told me they were in fact Eco Van Lines. Lie#1
The movers were also very rude and made me feel very unco...
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Posted by: Dave  
6 Comments

08/19/2011 
 Rate:5/5
move of a lifetime  
I don`t know how these guys do it The last few weeks have been so challenging, but eco vanlines just took control. There was no fuss with them, just great service and easy answers. Next time will def. be with them. 

Posted by: Khan  
0 Comments
08/18/2011 
 Rate:1/5
ECO VAN LINES/MOVERS GROUP/ALL USA VANLINES  
The Movers Group DOT# 1816661 & Eco Van Lines DOT# 2117566 are not licensed to broker or operate per the Federal Motor Carrier Administration. Eco-Van Lines illegally brokered our relocation to All USA Vanlines (aka USA Vanlines). They presented the ALL USA VANLINES contract but interestingly enough wanted payment going to THE MOVERS GROUP: see this link to get an idea of the reputation of the company they wanted us to pay http://www.njwma.org/clubportal/ClubStatic.cfm?clubID=669&pubmenuoptID=36042.

They`re all in it together & as yo...
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Posted by: Elaine  
0 Comments

08/11/2011 
 Rate:5/5
Fantastic and Professional  
Eco Vanlines was just a pleasure to work with. The movers were so fast. I was really impressed by their professionalism. These guys know their logistics, and it shows. 

Posted by: Teresa  
0 Comments