YBT VanLines Inc - Moving Company Reviews

 
Company Rate: 9 Reviews Add your review
 
Mover Reviews
11/14/2016 
 Rate:1/5
Don`t Ignore This  
I read reviews about how bad this company was but ignored them because I was in a hurry and they said they were available. I was SO WRONG Do not use them. Although the people who answer the phone are nice and give you the feeling that they care, the company totally fails to live up to what they promise. They are not careful with the things that are valuable and meaningful to you. They ruined my Mom`s antique grandfather clock and I have been on a wild goose chase ever since trying to get them to pay for the damage. CSI, the claim company ...
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Posted by: Fed Up  
0 Comments
07/04/2016 
 Rate:1/5
WORST moving company we`ve ever used  
I don`t have words to describe the regret I feel from choosing YBT for my cross country move. The is the most unprofessional company we`ve worked with in 10 moves over the last decade. YBT lost over half of our belongings. Countless emails and phone calls to them went unanswered or unreturned. Our only request was their help in findings our precious family heirlooms that were lost, which they ignored. No effort was made on their part to even try to find out what happened to our belongings they lost.

Rather than describe the sad details of o...
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Posted by: Miriam  
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09/26/2015 
 Rate:1/5
HORRIBLE EXPERIENCE  
Obviously any good review is not based on experience with the YBT Van Lines in Las Vegas Our experience was exactly the opposite. The actual cost came in thousands of dollars over the original bid, which included additional charges for packaging materials that was already in the original bid. Unfortunately at that point in the move it was too late to do anything but agree to pay the overage and file a complaint with the salesperson that gave the quote, which we did on that very same day. The sales rep said that she would check it out and get ba...
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Posted by: Joslyne K. Hanson  
0 Comments
06/08/2015 
 Rate:1/5
DO NOT USE THIS COMPANY  
NEVER USE THIS COMPANY After booking them months in advanced, the day before my move they said they had a ``truck break down`` and had to push my move back a few days. I already had plans to leave the country, so they told me to trust them and my friend could sign for me. Then I was out the country, they never showed up, and YBT never contacted me to let me know my stuff had never been moved My friends had to move my stuff themselves into storage and now I am moving it across the country. YBT never refunded my deposit and now will not respond t...
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Posted by: T A  
0 Comments
06/11/2013 
 Rate:1/5
Incompetent  
YBT was trouble from the beginning. Difficult to reach on the phone, and extremely unprofessional on pick-up day. It has been ELEVEN days since my belongings were picked up in New York and they have still NOT shipped. Overall poor customer service, and it remains to be seen if my belongings will safely arrive in Fort Lauderdale...will NOT recommend them 

Posted by: LBC  
0 Comments
06/10/2013 
 Rate:1/5
Awe soul scary scammers  
Stay away They tried every way to scam me out of more and more money. Even tried to get me to tip each driver 200.00. They were terrible and scary. Stay away. 

Posted by: Robin  
0 Comments
06/18/2012 
 Rate:4/5
Great movers  
They were professional and helpful from packing up my stuff to making sure it got there as quick as possible. Eran the driver was especially helpful in communicating his driving progress. overall great service.
 

Posted by: Caroline  
0 Comments
06/15/2012 
 Rate:5/5
Very professional and efficient  
A job transfer had us facing moving from NY to Vegas. Having many friends who have done cross country moves not one could recommend a mover. We had considered renting a POD and doing it ourselves until we found YBT vanlines. Tim at YBT was our rep and he promised that our move would not be one dollar over the quoted amount (unless we added furniture/boxes after our quote). On the move day 3 movers came to our home, disassembled our bed and boxed it, same with sofa, flat screen TV, and bikes (all included in the cost). They were fast, efficient ...
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Posted by: James  
2 Comments
06/12/2012 
 Rate:5/5
professional during all aspects of my move  
As far as I`m concerned, YBT vanlines is the only company I`ll ever use. We were fortunate to have used them once before, and unfortunate to not be able to use them for our 2nd to last move , for our most recent move, we immediately called YBT vanlines.

The moving experience on both sides went great. The movers were nice and prompt.

 

Posted by: Ron  
0 Comments